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Aged Care Resources and Information to Support Diversity and Inclusion

Check out our new content! Our updated Diversity Planning section can get you started on your diversity planning journey in just three steps

Step 1: Know Your Context

Step 2: Develop your Diversity Action Plan

Step 3: Implement and Evaluate your Diversity Action Plan

Diversity Planning

Working together for inclusive health and ageing in the community

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older couple smiling

Lived Experience

What it means to support all diverse older people with what matters to them

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older women dancing together

Health & Wellbeing

Complete physical, mental and social wellbeing, not just the absence of disease

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man smiling in mobility scooter

Access to Services

Making sure everyone can access the support they need, where, when and how they need it

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Supporting Inclusive Health and Ageing in the Community

All older people have the right to access timely, acceptable, and affordable healthcare of appropriate quality.

This website has been developed by Bolton Clarke in conjunction with the Department of Health and Department of Social Services ACSIHAG grant funding. This evidence-based resource provides community care providers with resources and information to ensure diversity and inclusion are considered in practice.

Resources have been collated in close consultation with advisory group members who represent various diversity groups. The site supports dissemination of information with a broad approach to the Commonwealth Diversity Framework.

This website is managed by the Bolton Clarke Care Innovation Team and supported by the Bolton Clarke Research Institute.

  • Diversity is about recognising that everybody is unique

  • In the community, the care provided should be fair, rather than the same for all

  • Challenge your assumptions, we are more alike than we are different

  • Celebrate diversity by sharing similarities and embracing difference

  • Practice inclusive communication by building rapport, using plain language, avoiding jargon, and always putting the person before the disease.

  • All people have a right to physical, financial and information accessibility

  • Inclusive services are based on the person’s needs, making sure that services are respectful and sensitive to individual preferences

Male veteran marching during Anzac day commemorations

Lived Experience

What it means to support all diverse older people with what matters to them

Read more

Health Wellbeing

Health & Wellbeing

Complete physical, mental and social wellbeing, not just the absence of disease

Read more

Environmental Conditions

Access to Services

Making sure everyone can access the support they need, where, when and how they need it

Read more

Diversity Planning

Working together for inclusive health and ageing in the community

Read more